Gullane Awarded 59club Gold Flag For 5th Year

Gullane Golf Club has been awarded the 59club Gold Flag for 2025, reflecting the high level of customer service provided to visiting golfers and tour operators. This is the 5th successive year Gullane has been awarded the Gold Flag making it one of only 70 venues in the world to achieve the highest award from 59club.

Key initiatives in the last year included using feedback from the 59club industry best practice portal to enable our starters to meet and greet visitors and convey the unique nature of Gullane with it’s 3 courses using welcome podiums and consistent messaging.

As part of this feedback we introduced precise daily yardage sheets for every hole position which could be personalised in print or viewed on a dedicated app.

Our renowned caddy service get even better with training for the caddies and use of a specialist app to manage caddy bookings and enable golfers to provide feedback on their caddy.

Gullane Secretary Gordon Simpson commented, “Everyone working at Gullane Golf Club is delighted to receive this award again for 2025. We use 59club’s training platform, reports and online portal to keep ourselves at the forefront of best practice. Our customer service is constantly evolving to get better and the training and experience of our staff drives us forward each year.”